What employee wellbeing really looks like at Away Digital

Outsourcing doesn’t work without people, and people don’t stay if they aren’t supported.

At Away Digital, partnering with the world’s leading homebuilders, architecture, and engineering firms has taught us something simple: quality in your projects starts with the teams behind them.

So what keeps those teams performing over time? Not just a paycheck. A structure built for performance – fair employment, real benefits, and a culture that backs people, not burns them.

Here’s how we build that.

Full-time roles. Real structure

Outsourcing relies on people, not just output. And people need more than a paycheck to stay committed long term.

You can’t build a high-performing offshore team with gig workers. Our Vietnam-based teams are salaried, full-time professionals with defined roles, training, and progression paths.

That means lower turnover, better consistency, and stronger buy-in.

You’re not just getting task completion – you’re getting people who know your standards and stay with you.

Structured benefits that support performance

We’ve built a framework that supports people’s lives beyond work, because that’s what drives performance and makes sure our teams feel respected and supported.

Our benefits are designed to support energy and continuity, so your offshore team is engaged, not burnt out.

What that includes:

• A full 13th-month salary – standard in Vietnam, no fine print
• 12 days of annual leave + sick leave
• Paid time off for major life events
• Clear working hours and overtime policies
• Annual team-building weekend
• Sports competitions
• Celebrating important days (ie: Vietnam Women’s Day)

The result? Motivated teams, better delivery, lower churn.

Retention starts with belonging

Sustainable delivery offshore takes more than skills, it takes a workplace where people feel connected, supported, and proud to belong.

It’s not just about salaries, people stay when they feel connected. That’s why we invest in a workplace culture that drives loyalty.

Every team member contributes 0.5% of salary to our trade union; we add 2%. That funds things that actually matter:

• Team events, lunches, wellness programs.
• Cultural celebrations, birthday recognition, Tet bonuses.

These initiatives help make people feel valued – and that drives consistency.

We prioritize team health

Quality outcomes don’t last without healthy teams.

Every team member receives a full annual health check and health insurance – including maternity, dental, and hospital care.

It’s simple: healthier teams show up stronger, and stay longer.

Why it matters for you

You’re not just building a delivery engine, you’re building a team you can rely on.

You don’t want to keep retraining. Or lose knowledge. Or gamble on freelancers.

You want a team that knows your tools, understands your QA, and delivers reliably.

That’s what we build. And it works, we retain 90% of our team year-on-year.

In AEC, that level of continuity isn’t a nice-to-have. It’s a competitive edge.If you’re seeking a smarter, more sustainable way to scale, start by bringing in a team that feels in-house, grows with you, and delivers like it’s theirs every step of the way.

• Tags:
• Outsource
• Outsourcing