The local support team have been extremely engaged in the process of refining drafting standards, improving quality and increasing the efficiency of the team.
A close relationship with the local team has meant that job specific issues can be easily addressed as they arise, and a monthly Skype session has allowed us to address issues through an interactive dialogue with both the local and overseas team.
Delivery deadlines have always been met, and quality of work is maintained at all times. In fact, as a general rule, the in-house checking team would rather check a job drawn by Away Digital that one of our own people, because we know there’s already been a stringent checking process undertaken prior to us receiving plans. This is all in an environment where we no longer discriminate with respect to the projects that we send to Away Digital – every job from our easiest to our hardest project can now be sent to them, with full confidence that they will complete each project with equal success.